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Lease a Bike, Europe's largest provider of company bike leasing, has won the prestigious “Voted Customer Service of the Year” award for the second time in a row. After winning in 2024, the company was able to defend its title in the company bike leasing category for 2025. The award is presented by Armonia Deutschland GmbH, which is selecting the winners of this prestigious service seal in Germany for the fifth time.
As part of a year-round audit, Lease a Bike's service quality was put to the test in a 10-week test phase. Mystery checks tested the responsiveness and quality of customer service via various channels such as telephone, email, live chat and social media. A total of 225 covert inquiries from real consumers were assessed using a detailed list of criteria, which included aspects such as waiting times, friendliness and quality of communication. With the most points in the service bike leasing category, Lease a Bike emerged as the winner of the award.
Lease a Bike relies on an outstanding service concept that is characterized by expertise, efficiency and individual solutions. The company offers its customers a stress-free company bike leasing experience and stands for speed and reliability. Thanks to the digital and paperless process and the automated online portal, companies of all sizes can easily and sustainably implement company car leasing as an employee benefit.
In addition to a smooth leasing process, Lease a Bike users benefit from attractive tax savings and a comprehensive all-round protection package that includes repairs, breakdown assistance and inspections. The award-winning customer service team ensures that competent support is always available for questions and concerns.
Winning the award once again underlines Lease a Bike's outstanding position in the service bike leasing sector and shows that the company will continue to do everything in its power to meet the high demands of its customers in the future. Lease a Bike would like to thank its team and customers for their trust and takes this success as an incentive to further improve its service quality.
If you are interested in company bike leasing and the services offered by Lease a Bike, then request your free information package now.
On November 8, the service wheel leasing provider was awarded the prestigious "Voted Customer Service of the Year 2024" award for its outstanding customer service. Armonia Deutschland GmbH, the organizer of the audit and competition, selected the winners of this prestigious service seal in Germany for the fourth time.
Employee retention goes far beyond the salary alone. The aim is to create a positive working environment in which employees can not only achieve their professional goals, but also flourish personally. Satisfied employees are not only more productive, but also significantly promote the positive image of the company. Benefits play a crucial role here, as they help to make the working environment more attractive.
The world of corporate benefits has changed significantly in recent years. In addition to traditional benefits such as health insurance and company pensions, sustainable mobility concepts are becoming increasingly important. A recent Statista study commissioned by Lease a Bike has now shed light on the popularity of company bike leasing as a corporate benefit in medium-sized companies.
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